Employee engagement means team
members are involved in and enthusiastic about their work.
Why build engagement?
And that's just the beginning.
Client satisfaction, profitability and lower turnover are all linked to engagement.
Research has found that almost one fifth of task performance is attributable to employee engagement. Engagement also supports critical organizational behaviours such as teamwork, helping, and dialogue.
Harter, J.K., Schmidt, F.L., & Hayes, T.L. 2002. Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2): 268-279.
So how do you build engagement?
Less than 30% of the global workforce is engaged.LEARN MORE
A 2017 Gallup poll found 85 per cent of employees to be not engaged or actively disengaged at work.
Shuck, M.B., Rocco, T.S., & Albornoz, C.A. 2011. Exploring employee engagement from the employee perspective: Implications for HRD. Journal of European Industrial Training, 35(4): 300-325.
Gallup. 2017. State of the global workplace. Available at https://www.gallup.com/workplace/238079/state-global-workplace-2017.aspx.
Empowering Employees through Teams and Tools
TD Bank Group
So what’s the link to sustainability?
Being seen as a good corporate
citizen increases employee engagement.
Glavas, A. & Piderit, S. K. 2009. How does doing good matter: Effects of corporate citizenship on employees. Journal of Corporate Citizenship, 36:51-70.
Lin, C-P. 2010. Modeling corporate citizenship, organizational trust, and work engagement based on attachment theory. Journal of Business Ethics, 94: 517-531.